With readers flocking to the Internet, newspaper publishers have been forced to invest more dollars in pushing content to their Web sites. For Dow Jones, that presented a series of challenges, including a constant grapple with the content management and delivery tools needed to serve a growing subscriber base.
(Link: http://www.cioinsight.com/c/a/Case-Studies/5-Big-Companies-That-Got-Knowledge-Management-Right/1/)
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